Sustainable operating model

Problem

The profiler has been developed by a small team with implicit processes for support, bug triage, and release decisions. As the v1.0 launch brings external users, this ad-hoc operating model will not scale: there is no documented on-call rotation for profiler issues, no defined SLA for user-reported semantic type bugs, no release cadence or changelog process, and no escalation path when a profiler defect blocks an analyst's workflow. Without a sustainable operating model that covers support intake, triage ownership, release gating, and communication, the team will oscillate between reactive firefighting and neglect, and the inspector experience will feel unsupported to users.

Context

Possible Solutions

Plan

Implementation Progress

Review Feedback

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