Launch operations and reliability readiness

Problem

The Cloud Suite has no operational instrumentation around account creation, project provisioning, or lifecycle state transitions. If a user's project fails to provision, hits a quota limit, or enters a broken state, there is no telemetry to detect the failure and no alerting to notify the team. Support ownership is undefined — nobody knows who handles a billing dispute versus a provisioning outage — and there is no incident playbook, so any production issue during launch will require ad-hoc triage under pressure. Without these operational foundations, a public launch would be flying blind on the most critical user-facing flows.

Context

Possible Solutions

Plan

Implementation Progress

Review Feedback

• Review cleared